Communication and care are key

Communication and care are key to keeping your guests amused and engaged at your corporate function. 

On the day, pull the whole team together before the guests arrive. Give yourself a 'half hour call' over the venue sound, as they do in the theatre, and get everyone from the band report to the wait staff in a circle so that you can see them. 

A little chat about who the guests are and why they are there; their age, the company business, the level of relaxation or otherwise in the usual office premises, where the boss will be sitting and the reason for the celebration gives your team ownership of the situation and increases their level of concern and heightens the expectation of great service. 

Run through the schedule for the evening, acknowledge the person responsible for managing any breaks, and check that the band or DJ is sufficiently sound checked. Ensure that any roving entertainers have their instructions as to location and interaction. And who is going to meet the celebrity MC or host when they hop out of their taxi, straight from the airport? 

Finally, check that any uniform or dress code is adhered to your level of satisfaction. Schmick presentation from service staff inspires the confidence of your guests, for one night only, they are here to party and relax while others are there to do the work! 

Remember that, as in the theatre, practice makes perfect. Entertainment Store Group event managers know the ropes above upside down, backwards, inside out, and are delighted to do all the above under your supervision, or your absence. You can feel confident that we are doing all the necessary paddling, while you are there to greet your guests and ensure their comfort as they arrive.